Help & FAQs
Waiting for your order?
You pre-ordered your new favorite comic book — of course you want it to arrive ASAP! The below pre-orders are expected to release on the following dates, as listed in each item's description. You will receive an email when your order ships!
Cypress Hill: Bundles released | Figures are TBD
Czarface: Toy/Mask TBD
King Diamond: Mask/Toy - October 2022
John Lee Hooker: Delayed new release date TBD
Jefferson Starship: Delayed new release date TBD
Agnez Mo: Delayed new release date TBD
Judas Priest: July 2022
Vince Staples: Standard released | Deluxe and Super Deluxe August 2022
RZA: August 2022
Melissa Etheridge: August 2022
Ibaraki and Friends: August 2022
Pantera: September 2022
Tori Amos: September 2022
Broken Social Scene: September 2022
LIFEFORM: VIVIAN: Fall 2022
HALESTORM: October 2022
Blondie: August 2022
Freddie Mercury: November 2022
Amelia Aierwood: October 2022
YUNGBLUD: The Funeral: October 31st 2022
The Last Comic Book on the Left: Vol. 2: October 31st 2022
Weird Al: November 2022
Dee Snider: March 2023
Nothing More: Spring 2023
Shipping address changes
Order Cancellation & refund requests
Refunds can only be requested within 48 hours of purchase unless the order has already shipped. Send your email and order number, along with your request, to firstname.lastname@example.org.
Haven't received your refund?
If you've requested a refund and haven't received it, please check first with your bank or credit card company. Sometimes it takes up to 10 business days for refunds to process.
If you're still waiting on a refund day more than 10 days after your initial request, please email us email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: Z2 Comics, 1812 South Parker Road, Denver, CO, 80231, United States.
Shipping a Damaged or Defective Item
Should you need to return a damaged or defective product, you should follow the instructions above (see Exchanges). Once Z2 Comics has accepted the return (after you complete the steps above), you should mail your product to: Z2 Comics, 1812 South Parker Road, Denver, CO, 80231, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Is your question not answered here?
Send an email to email@example.com with your order number and the email you used to purchase, along with your question.