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Help & FAQs

Waiting for your order? 

You pre-ordered your new favorite comic book — of course you want it to arrive ASAP! The below pre-orders are expected to release on the following dates, as listed in each item's description. You will receive an email when your order ships! 

 

 

Below is the current list of pre-order release dates: 

Electric Century: February 23, 2021 Standards | March 31, 2021 Deluxes 

Anthrax: Standards Now Shipping | July 31st Deluxes + Super Deluxes 

Oliver Tree: Standards Now Shipping | July 31st Deluxes + Super Deluxes 

Ice Nine Kills: Standards Now Shipping | August 31st Deluxes

Jimmy Eat World: Standards Now Shipping | July 31st Signed Editions 

Mitski: June 2021 Books | July 2021 Vinyls 

DIO: Early August 2021 

Sublime: Mid-August 2021 

Graham Coxon: September 24, 2021 

Elvis: November 8, 2021

Czarface: August 2021

All Time Low: September 6, 2021 

Machine Gun Kelly: September 20, 2021

Cypress Hill: September 6, 2021

Blondie: Fall 2021 

Teddy Swims: Fall 2021

Flatbush Zombies: October 2021

King Diamond: October 2021

Freddie Mercury: November 2021

Chuck D: November 2021

Beartooth: November 2021

Major Lazer: December 2021

Vince Staples: December 2021 

 

Returns 
Z2 Comics does not currently accept returns. 

 

Shipping address changes

If you’d like to update your shipping address, please email your order number and the NEW shipping address to support@z2comics.com and we’ll get that changed right away for you. 

 

Order Cancellation & refund requests 
Refunds can only be requested within 48 hours of purchase unless the order has already shipped. Send your email and order number, along with your request, to support@z2comics.com.

 

Haven't received your refund?
If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of the above and you still have not received your refund yet, please contact us at support@z2comics.com. 

 


Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

 


Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@z2comics.com and send your item to: Z2 Comics, 1812 South Parker Road, Denver, CO, 80231, United States. 

 


Shipping a Damaged or Defective Item
Should you need to return a damaged or defective product, you should follow the instructions above (see Exchanges). Once Z2 Comics has accepted the return (after you complete the steps above), you should mail your product to: Z2 Comics, 1812 South Parker Road, Denver, CO, 80231, United States 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Is your question not answered here? 
Send an email to support@z2comics.com with your order number and the email you used to purchase, along with your question.